Texas County Memorial Hospital is committed to providing quality and affordable healthcare services to all patients. In order to continue to serve our patients and to meet obligations to the community, it is essential that payment be received for services provided. It is our goal to work with you and your insurance provider(s) in order to arrange a payment schedule that will satisfy everyone’s needs.
Prior to receiving services, many insurance companies now require preauthorization. This authorization may need to be initiated by you or by your physician. Please contact your doctor or your insurance company as soon as possible to receive your proper insurance benefits.
As a courtesy, TCMH will submit claims to your insurance company with the presentation of valid insurance information. Any verified insurance coverage will be accepted in place of cash payment; however, deductibles and co-payments may be due at the time of service.
TCMH is a certified Medicare provider and will submit all claims according to Medicare regulations. Supplemental insurance claims will be submitted for deductibles and co-insurances.
TCMH is an approved provider of Medicaid services. Patients with verified eligibility may have their claims submitted in accordance with state regulations, however, non-approved services will be the patient’s responsibility, along with co-pays.
Payment guidelines have been established to assist patients in meeting financial obligations that may arise due to unexpected healthcare costs. The options listed below are available for patients unable to pay their balances in full.
- Account balances that will be paid in full by three monthly payments will be billed by TCMH
- TCMH has contracted with NCO Financial for your billing needs. NCO will bill on an agreed upon payment arrangement made between the responsible debtor and TCMH. This allows the patient to make payments more affordable to them. Patients are also given the time needed to pay their account in full without the pressure of collections.
- TCMH now has the ability to combine patient family accounts together providing ALL insurance has paid. This helps the patient make one monthly payment versus several payments each month.
Our aim at Texas County Memorial Hospital is to make your health care experience as stress free as possible. Our staff is committed to assisting you in your medical needs as well as your financial needs. The goal of the finance department at TCMH is to supply you with affordable health care resolutions to fit your budget.
Hospital payments may be made by cash, check, money order, or credit card (Visa, MasterCard, or Discover).
Accounts may be paid by mail or in person at the TCMH Business Office, located in the red brick building behind the hospital. Patients may also pay inside the hospital at the emergency room registration desk located at the back entrance of the hospital.
Questions regarding your hospital account and payment information should be addressed to the TCMH Billing Office at (417) 967-1285.
Thank you for choosing Texas County Memorial Hospital for all your healthcare needs!